SME Web Designer · helpdesk · v0.1
One place for clients to send a design brief or report a problem. One desk for our studio to sort it, prioritise it, and get it done.
Header redesign for the autumn campaign.
Client wants the masthead lighter and the nav reduced to four items before launch on April 26.
fig. 01 — a ticket in flight
N° 01 · capabilities
Send us a brief or flag a problem — both land in the same inbox, sorted for you.
Every ticket shows priority, who owns it, and what it's about — so nothing slips.
Reply on the ticket and every message, update and decision stays in one place — no buried email chains.
You only see your own tickets. Our team sees the full queue — so nothing falls through.
N° 02 · principles
Quietly reliable, quietly fast.
Fast
built for speed
Secure
Google-grade sign-in
Private
your data, your team
Reliable
always online
Simple
one desk, one place
Australian
built in Canberra
begin
Lodge a request. Or report an incident.
